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Leadership Team

Pamela A. Joseph

Vice Chairman, U.S. Bancorp Payment Services

Pamela A. Joseph is vice chairman of U.S. Bancorp Payment Services. She’s responsible for managing all Elavon operations, including Global Payment Solutions (formerly NOVA Information Systems and euroConex), Elavon Financial Services (U.S. Bancorp’s chartered European financial institution), and Elavon Financial Institution Solutions. She’s also responsible for U.S. Bank Retail Payment Solutions, U.S. Bank Corporate Payment Solutions, and U.S. Bank Transaction Services. She is one of 13 senior executives, who comprise the U.S. Bancorp Managing Committee.

Joseph manages U.S. Bancorp's Retail and Corporate payment services which include credit, debit, prepaid and small business card programs, as well as corporate, purchasing and fleet card issuing. She also oversees Elavon, the fourth largest merchant acquirer in the U.S. and fourth largest in Europe specializing in providing credit and debit card payment processing, electronic check conversion and other value added services in the United States, Puerto Rico, Canada and Europe.

Joseph is a 25 year veteran of the financial services industry. Before joining Elavon in 1994, she served with Visa International as director over new market development. Prior to her tenure with VISA, Joseph served for more than eight years in the banking industry with Wells Fargo Bank.

In addition to her position at U.S. Bancorp, Joseph is a member of the board of directors of Paychex, Inc. a provider of payroll, human resource and benefits outsourcing solutions. She is a member of the board of directors for Centene Corporation, a multi-line health services enterprise that administers state Medicaid programs, and is also chairman of Gift of a Child, an organization that helps foster children find permanent families.

U.S. Bancorp (NYSE: USB), with $264 billion in assets, is the parent company of U.S. Bank, the 6th largest commercial bank in the United States. The company operates 2,847 banking offices and 5,183 ATMs in 24 states and provides a comprehensive line of banking, brokerage, insurance, investment, mortgage, trust and payment services to consumers, businesses and institutions. Visit U.S. Bancorp on the web at www.usbank.com.

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Mike Passilla

President & CEO

Mike Passilla is president and chief executive officer of Elavon's Global Payment Solutions organization and has executive management responsibility for the overall strategy, vision and operations of Elavon's worldwide business and mission to enable global commerce.

Prior to his current position at Elavon, Mr. Passilla was Executive Vice President of Global Business Development, overseeing sales channels and alliance bank relationships throughout Europe and North America. He has more than 18 years of sales, marketing, and consulting experience in building winning sales organizations and optimizing marketing relations.

Prior to Elavon, Mr. Passilla was chairman of the board for bConnected, a software company focused on improving the quality and efficiency of health care. He also served as President of North America for Inforte Corporation, a strategic management consulting company, where he was part of the executive team that grew revenue from $5 million to $64 million in four years.

Prior to Inforte, Mr. Passilla spent time at CSC Index, Pepsi, IBM, and the Walt Disney Company. He is a graduate of the University of Notre Dame and earned an MBA from The J.L. Kellogg Graduate School of Management at Northwestern University.

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Jamie Walker

Chief Financial Officer, Global Payment Solutions

Jamie Walker is chief financial officer of Elavon's Global Payment Solutions organization and leads Elavon's global finance organization, which includes, pricing and profitability, accounting and annual operations planning.

An Elavon employee for almost 8 years prior to his promotion, Mr. Walker was the former Senior Vice President of Financial Settlement at Elavon and designed and established the financial organization's global shared services model. In addition, Mr. Walker played a key role in executing European portfolio conversions.

Prior to his tenure with Elavon, Mr. Walker served Ernst & Young's Core Assurance practices as an auditor. He is an Emory University graduate and holds a business administration degree in Accounting and Marketing.

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Christopher S. Kenyon

Chief Information Officer, Executive Vice President Systems & Technology

Chris Kenyon has global responsibility for all aspects of Systems and Technology at Elavon. This includes application development, infrastructure, systems operations, systems security, and the processing network.

Mr. Kenyon came to Elavon in 2006 through the acquisition of First Horizon Merchant Services where he served as Executive Vice President and Chief Information Officer. He served in various executive level Operation and Technology positions at First Horizon for 10 years. Previously, he held management roles with POS Technologies/Honor, National Data Corporation, and Nabanco.

Mr. Kenyon brings 25 years of Bankcard experience to his role at Elavon.

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Elaine Thompson Baker

Chief Operating Officer

Elaine Thompson Baker is responsible for global operations, facilities, and card association management & compliance. Previous responsibilities with Elavon include Vice President of Operations Compliance, operational leadership of integration with U.S. Bank, and Senior Director of Chargebacks and Account Establishment. She joined Elavon in 1999 and has over 20 years of sales and operations management experience in multiple industries.

Before joining Elavon, Ms. Baker was Director of Marketing for KMPG Healthcare Consulting. Prior to KPMG, she spent 10 years with IBM in various management positions in Systems Engineering and Sales & Marketing.

Ms. Baker holds a Bachelor of Arts degree with majors in chemistry and mathematics from the University of Tennessee.

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Carlos Navarro

Chief Marketing Officer

Carlos Navarro is Chief Marketing Officer at Elavon. In this role he has overall responsibility for Marketing, Business Innovation, Professional Services and Business Retention.

Prior to his current position at Elavon, Mr. Navarro was SVP of Global Business Retention, overseeing large account management and corporate business retention. He has more than 18 years of sales, marketing, operations and consulting experience in building winning sales organizations and optimizing marketing relations.

Prior to Elavon, Mr. Navarro was VP of Business Development for the Insurance practice at eLoyalty, a leading customer interaction and managed service company. He also served as SVP of Business Development for Inforte Corporation, a strategic management consulting company, where he was part of the executive team that grew revenue from $5 million to $64 million in four years.

Mr. Navarro has also spent time at Brock Control Systems, Marketing Information Systems, and IBM. He is a graduate of the Georgia Institute of Technology.

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Tom Boyer

President of North America

Mr. Boyer is President of North America at Elavon, with direct responsibility for leadership in the U.S. Canada and Puerto Rico.

Prior to his current position, Mr. Boyer was Senior Vice President of Business Development where he was responsible for all sales and client management activities across North America. Mr. Boyer joined Elavon as Vice President and General Manager of Key Merchant Services Joint Venture in 1998, and he has held various senior leadership roles in Sales, Business Development and Strategic Account Management throughout his career at Elavon.

Prior to joining Elavon, he was Vice President of Card Linx, a division of CoreStates Financial, overseeing all aspects of the merchant acquiring business unit. His more than 20 years payment industry experience began in 1998 at Meridian Bank in Reading, PA. After graduating with honors from Mansfield University in 1985, Mr. Boyer began his career as a registered securities representative with Waddell and Reed, Inc. an asset management and financial planning firm.

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Simon Haslam

President of International Markets

Simon Haslam is President of International Markets, with direct responsibility for leadership in our international markets and future market growth plans.

Mr. Haslam joined Elavon following the acquisition of the Citigroup portfolio by Elavon in 2005. He has over 25 years experience in the banking industry having been at HSBC for 15 years and Citigroup for 10 years. In that time he held a variety of senior positions primarily in consumer and corporate banking roles and was responsible for Credit and Fraud Risk in Citigroup's European acquiring business.

Mr. Haslam is an elected Fellow of the Chartered Institute of Bankers.

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Marianne Johnson

Executive Vice President, Global Head of Product & Innovation

Marianne Johnson is global head of product and innovation for Elavon and leads a team focused on creating and delivering new product innovation to drive growth across Elavon’s entire geographic footprint.

A 23-year industry veteran, Marianne has held various leadership roles during her career which includes fifteen years with Equifax, where Marianne was a key driver for strategic growth as the SVP of U.S. Growth and Operations. She most recently was responsible for delivering new product innovation that resulted in significant revenue growth and the impetus for future innovations at Equifax.

Marianne is an active member of Technology Association of Georgia (TAG), the Hospital Financial Management Association (HFMA), and Women in Technology (WIT) where she was selected as the 2008 Woman of the Year in the Enterprise Category and now serves as a member of the board. Most recently, Marianne was honored as a Turknett Leadership Character Award Nominee.

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Jaime Domingo

Senior Vice President & Managing Director, Mexico

Jaime Domingo is Senior Vice President and Managing Director of Elavon's Mexican Global Payment Solutions organization, with direct responsibility for the Mexican business - a partnership with Banco Santander.

Prior to his role in Mexico, Mr. Domingo was Head of Business Development in Europe for Elavon Merchant Services since 2008. He previously headed Sales & Marketing in Ireland and became Regional Director for Sales & Client Management internationally across Elavon's European operations, managing sales offices in Spain, Poland, Norway and Germany.

He has played a critical role in Elavon's product innovation, helping launch its first Electronic Gift Card solution with partner Card Commerce and its Travel Payment Solution (TPS) with partner Euro Refund. He has spoken at multifarious leading electronic payment conferences, including those of the leading payment schemes, MasterCard and Visa.

Mr. Domingo has held a number of diverse, senior positions within the international card payments market, having started his career with major card payment processor First Data, rising to Director of Business Development for Spain and Portugal. Other experience includes extensive employment for Visa International, most notably as its Head of Alliance Development and Head of Partnership Management, liaising between various bank issuer and payment processor partners across Europe.

Mr. Domingo speaks both Spanish and English fluently.

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Ketil Fridheim

General Manager, Elavon Nordic & Baltic Regions

Ketil Fridheim has more than 20 years of national and international experience in the payments industry, most recently as CEO of PBS International AS in Norway and PBS International AB in Sweden.

Before that, he was CEO of euroConex Technologies (now Elavon Merchant Services) Nordic and Deputy CEO and executive vice president of Europay Norge AS. He has also held senior management positions at the former (Telenor) Pos System AS, Unic Group AS, and Siemens Medical Systems. In addition to his technology background, Fridheim is an educated economist from BI. He also holds a master's degree MOM Management from BI.

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Guy Harris

Director of Business Development Europe, Global Acquiring Solutions

Guy Harris is Director of Business Development in Europe and responsible for sales, client management and relationship development.

Mr. Harris joined Elavon in May of 2010 and brings 25 years of IT sales management and a vast knowledge of Retail/Wholesale banking, Trade Services, Payments and Treasury and Capital Markets to the Company.

Prior to joining Elavon, Mr. Harris was Vice President of Global Sales for Misys, a leading global supplier of IT solutions to the banking industry. While there, he delivered revenue through 5 regional sales heads - Europe, MEA, Americas, Asia and Strategic Accounts, and he transformed the sales team structure to increase productivity throughout the organization.

After graduating from Kingston College with an OND in Business Studies, Mr. Harris excelled as a sales executive and manager and consistently exceeded target goals and was the recipient of top performance awards, proving himself an early leader in his career. Through his career thus far, he has implemented lucrative sales strategies in Global Sales Organizations and is widely respected as a results driven leader.

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Mindy Doster

Senior Vice President and General Counsel

Mindy Doster oversees the global legal department with attorneys in the U.S., Ireland, and the U.K. The department supports the legal needs of all Elavon business areas including operations, business and corporate development, and systems and technology. Ms. Doster joined Elavon in 1998 as assistant general counsel.

Ed O'Hare

Senior Vice President Corporate Development, Global Acquiring Solutions

Ed O'Hare oversees Elavon's Corporate Development activities. He has over 15 years of experience in Mergers & Acquisitions, Alliance and Partnership development and general business development with financial institutions and other financial service companies.

Prior to Elavon he had positions with MasterCard International, Smith Barney and National Data Company in roles relating to sales and servicing of financial institutions.

He graduated from Villanova University with a bachelors of science in business administration and received an MBA from the Goizueta Business School at Emory University.

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Brian Mahony

Senior Vice President Strategy & Execution

Brian Mahony is Senior Vice President of Strategy and Execution for Elavon’s Global organization, with responsibility for Strategic Planning and Corporate Performance Management, and with responsibility for program and project execution via the Solutions Delivery Organization.

Prior to joining Elavon, Mr. Mahony was a consultant for VISION Consulting and PriceWaterhouseCoopers. He worked with Executive teams to define strategy and to deliver business and technology programs in the Finance, Entertainment and High Tech business sectors.

Mr. Mahony graduated from University College Cork (Ireland) with a Bachelor Degree (honors) in Electronic/Electrical Engineering, and received an MBA from the Goizueta Business School at Emory University.

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Elavon is a top global acquirer:

  • #1 airline processor
  • #2 hospitality processor
  • #4 in U.S. processing volume
  • #6 in European processing volume

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