Reduce the cost of credit card acceptance with credit card surcharge fees1

By charging the cardholder a surcharge amount on every credit card transaction at the time of sale, our flexible Credit Card Surcharge program allows you to partially offset the cost of credit card acceptance. 

Credit card surcharge plans that Elavon offers

Merchant managed: The surcharge fees you collect will be funded to your bank account as part of a funding file for a batched submission. At the end of the billing period, the business will see a debit against their account for all surcharge fees you collected and were funded for over the course of the billing cycle.

Elavon managed: Elavon removes the surcharge fees you collected prior to sending the funding file to your bank. No debit of the surcharge fees will appear on your account at the end of the billing period.

Supported regions, terminal, and products for the Surcharge program

All United States regions except for:

  • Connecticut
  • Maine
  • Massachusetts
  • Puerto Rico
  • New York
  • Oklahoma

 

talech SaaS (Mobile, Starter, Standard and Premium) supported hardware

  • Link/2500
  • Moby/5500
  • Lane/3000
  • Supported on all talech SaaS planns (Mobile, Terminal, Starter, Standard, and Premium)
  • Also supported with talech invoicing and talech Online Ordering 

Converve Virtual Terminal (MOTO/POS)

  • iPP320
  • iSC250
  • Link/2500
  • iCMP

Supported stand-alone terminals

  • Tetra Desk3500
  • Tetra Desk5000
  • Tetra Move5000

Credit card surcharge supported products on Converge
(MOTO/POS)

  • Moby/5500
  • Lane/3000
  • Lane/5000
  • iPP320
  • iSC250
  • iCMP

 

Converge API

  • Hosted payment page
  • XML API
  • Checkout.JS
  • Buy button

 

Processing details

  • Merchant can select the surcharge percentage they would like the cardholder to pay (between 1-3% in 0.25 intervals).
  • Applies to credit card only, not debit cards.
  • Merchants pay tiered debit pricing.
  • Disclosures are required at point of entry, point of sale, and on the transaction receipt.
  • Failure to comply with requirements may result in loss of acceptance of all payment products.
     
Success

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We want to hear from you. If you are interested in setting up a new merchant account with us, please contact us through the form below and we'll call between the hours of 9:00 AM and 7:00 PM EST, Monday-Friday. If you require assistance with an existing account, please call our customer service line 24/7/365.

This contact form is for US customers only. If you are looking for one of our other locations, please visit elavon.com/country-selector.html to find your country or region.

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Start of disclosure content

Disclosures

  1. Certain state or local laws may restrict or limit the amount of the surcharge percentage. Although we offer surcharging in most states, Merchants are responsible for determining the legality of surcharging in their states, and merchants are liable if their activities are found to be unlawful. Credit card surcharge applies to credit card only, not available on debit cards.